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Text us at (515) 582-8621, or call us at (515) 587-8649. Email: info@balancedhormonehealth.com

FAQ

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General Information

How does BHH work?

BHH specializes in self-administered (at home) injectable Bioidentical hormone replacement therapy for both men and women via Telehealth.
Testosterone Replacement Therapy (TRT) for men and Bioidentical Hormone Replacement Therapy (BHRT) for women are ongoing treatments to replenish and optimize your hormone levels so you can be your BEST!

Once you complete our new client forms and have bloodwork done, you will meet with our licensed hormone specialist and work together to customize a treatment plan that is right for you! All of this is done virtually (via video call). Then, the medication will be shipped directly from our top U.S. compounding pharmacies to your home!

Why Choose Balanced Hormone Health?

HRT is critical to help you reclaim control of your health, and help resolve unwanted symptoms that stem from hormone imbalances.

However, it’s not enough to just get HRT. You need to receive your HRT services from a provider who truly understands the impact hormone imbalance has had on your life and your need for top-quality solutions.

That’s Balanced Hormone Health.

Balanced Hormone Health is a telehealth provider of HRT services, and provides a comprehensive list of telehealth services to ensure everyone can receive the hormone replacement services they need. We provide affordable, accessible, all inclusive access to a wide array of medications and services. We also provide extended 1-on-1 consultations and free delivery to your home!

We start by offering delivery and administration guidance services directly to your door with a focus on only providing the highest quality hormone projects. This ensures that you get the highest quality results possible without having to leave your home.

We offer a convenient telehealth communications platform, giving you timely access to medical guidance regarding your HRT regimen. Say goodbye to waiting weeks for appointments or dealing with unexpected side effects without support. We’re here to help and just a call away when you need us.

What is B3?

B3 is a vitamin that plays a role in converting food into energy and may assist in strengthening your cardiovascular system.

What is B12?

B12 is a vitamin that assists with the formulation of red blood cells, heart health, boosts metabolism, and is known to possibly increase energy levels.

Where are you located?

We are located in Iowa, but we are a telehealth company. Your appointment will be a virtual video appointment, and any prescription medication will be shipped directly from the pharmacy to your home!

Medications & Treatment

What Are The Benefits of Hormone Replacement Therapy?

Reduced anxiety & irritability
Increased libido
Reduced body fat
Lower cholesterol levels
Increased HDL (good cholesterol)
Strengthens bones
Cardiovascular protection
Increased well being
Diabetes prevention
Restful sleep

What is Hormone Replacement Therapy?

HRT, or hormone replacement therapy, is a common procedure used to boost hormone production or provide hormones such as estrogen to the body when it’s not being produced normally by the body.

Hormone therapy for women is crucial for various reasons. At advanced ages, the body stops producing estrogen as well as it did during youth, and hormone imbalances cause dramatic health changes both physically and mentally. This leads to reduced sex drive, mood swings, depression, and various other problems that make life difficult to enjoy normally.

Hormone imbalances can also cause issues with reproduction, and HRT can help reverse those issues.

Hormone-related changes also aren’t always age-related, and there can be several causes for it from medications to less common physiological problems that can occur at any time.

How do I get an appointment?

Please start by completing our intake form (under the form tab) or reach out to the main office at 515-587-8649 or email Info@balancedhormoneheath.com to get more information or for assistance with getting started. Once the forms are completed we will reach out via text message within 24 hours (Monday – Friday) with the next step. Please reach out with any questions PRIOR to completing our intake forms.

How will I access my appointment?

Prior to your appointment time you will receive a link via text message, you will be able to click on that HIPAA secure link to access your video call. We recommend you take your call in a quiet, private location, and silence your incoming notification for best experience.

Do I need blood work (labs) prior to treatment?

No labs are required for our weight loss program. However, all clients interested in hormone replacement therapy will be required to have labs prior to your virtual consultation.

Luckily, BHH can easily assist you with getting blood work completed at very affordable prices!

What kind of weight loss solutions do you offer?

Semaglutide — a glucagon-like peptide (GLP-1).
This is a weekly injection that you will administer subcutaneously at your own home.
We provide this service in most states.
We are private pay only, meaning we do not submit to insurance. However, we can provide you with a receipt for your HRA/HSA account.

Do you do at-home injectable BHRT/TRT and weight loss injections?

Yes! We specialize in at-home injections for:

  • BHRT/TRT
  • Weight loss (Semaglutide/Tirzepatide)

Additional Details:

  • Medications are sourced from top compounding pharmacies in the USA.
  • Shipped directly to your home at no extra cost.
  • Delivery time is typically 7-10 days following your appointment.
  • All appointments are conducted virtually.
Which pharmacies do you utilize?

BHH partners with sterile compounding pharmacies (503A and 503B) licensed and accredited in the United States.

  • Pharmacy contact information is listed on packing labels and medication boxes.
  • For assistance, contact info@balancedhormonehealth.com or our main office.
What states does BHH provide service to?

We provide services in most states. Please contact us for state-specific availability or take a look at one of our treatment pages for updated state availability.

How often do I take Semaglutide/Tirzepatide?

Semaglutide/Tirzepatide is a once-weekly injection that helps suppress appetite and support weight loss. (Please speak with the medical provider if you are interested in micro-dosing.)

Is there a minimum BMI requirement?

No, there is not. BHH takes into consideration multiple factors, including your past medical history, overall health, goals, and the need for maintenance.

Why choose injectable hormone replacement therapy?

Injectable hormone replacement therapy for men and women are Bioidentical.

Some key benefits to injectable hormone replacement therapy:

Rapid and Reliable Hormone Boost

  • Injections deliver bioidentical hormones directly into the bloodstream, resulting in fast and predictable hormone elevation.
  • Especially effective for men and women with very low levels needing significant support.

Improved Energy, Mood, and Motivation

Most patients report:

  • Increased stamina and physical energy
  • Better focus and mental clarity
  • Reduced irritability or mood swings

Enhanced Libido & Sexual Function

  • Boosts sex drive and improves performance.
  • Can help with erectile quality and sexual confidence.

Supports Muscle Mass & Strength

  • Promotes lean muscle growth and helps reduce body fat.
  • Enhances results from exercise and training.

Stronger Bones

  • Supports bone density, reducing the risk of osteoporosis and fractures with age.

Improved Sleep

  • Many men and women experience better sleep patterns, reduced nighttime waking, and less fatigue during the day.
Why choose Injections?
  • Highly effective: More stable and potent than gels, creams, or patches.
  • Flexible dosing: Can be adjusted weekly, bi-weekly, or based on individual response.
  • Controlled absorption: Unlike transdermal options, no concern about skin transfer to others.

Pharmacy & Regulations

Which pharmacies do you utilize?

BHH partners with sterile compounding pharmacies (503A and 503B) licensed and accredited in the United States.

  • Pharmacy contact information is listed on packing labels and medication boxes.
  • For assistance, contact info@balancedhormonehealth.com or our main office.
Is this FDA-regulated?

Compounded medications are not regulated by the FDA. The pharmacies are regulated by FDA standards. We only work with 503A and 503B FDA-regulated pharmacies.

Pricing & Payment

What is included in the price?
  • Virtual practitioner visit
  • Syringes & alcohol prep
  • Online support
  • Free shipping
Does the price go up for a refill?

Prices remain the same per vial (total mg). How long a vial lasts depends on the dose that works best for your body! If you are already on a dose that works for you, you can continue at that dose. We are happy to assist you with determining which package would work best for you and how long that package would last.

What payment options do you accept?

We accept all major Credit/Debit cards, HSA, FSA, AfterPay, Klarna, and CareCredit!

Do you offer any payment plans?

We have interest-free payment options offered through AfterPay and Klarna. Our promotion for CareCredit offers 0% interest for 6 months.

Is there a membership, contract, or subscription?

No, no membership fees! No contracts! No memberships! No additional fees!

Shipping & Availability

What states do you ship to?

We provide telehealth services to multiple states. BHH is constantly adding new states. If you attempt to complete the intake form and we do not service your state, please check back soon and follow our social media pages for updates!

How long is shipping?

It takes 4-10 days for the medication to be manufactured and delivered to your home.

Where will my medication be shipped? How do I change my shipping address?

The address you put on your intake form will be your shipping address. If you have a change of address, you can contact us here.

Prior to ordering any medications, please allow 24 hours to confirm your change of address with you before purchasing.

We recommend that you download the UPS or FedEx app to track shipping. If you are concerned about the delivery location or the time at which the package is to be delivered, you can reach out to the respective carriers to request a pickup at their drop station/distribution center. This can only be adjusted by the recipient of the package; not Balanced Hormone Health or the pharmacy.

When will I receive tracking information?

Your medication will be shipped via FedEx or UPS delivery. Once the pharmacy has the medication ready to ship, you will receive an email or text with the FedEx or UPS tracking number.

Are all BHH orders delivered via overnight shipping?

No, BHH request overnight delivery on glp-1 packages, hormone replacement medication is typically shipped 2 day priority via FedEx or UPS.

When will I receive my order?

Our pharmacies average manufacturing time is 4-10 days.

What if I will not be home, and do not want my package to sit outside?

On the FedEx or UPS tracking link, you can log in and request to pick up your package at a near by drop station.

What if my product arrives warm?
Why is my product shipped with cold packs?
The pharmacy ships GLP-1 medication with cold backs and insulated package to prevent overheating while in transit. Refrigeration is required UPON DELIVERY for sterility and effectiveness through the best used by date (BUD).
Is the product safe and effective to use if it warm or not refrigerated?

Yes! It is stable, safe and effective at room temperature and above! Depending on the medication and the pharmacy manufacture, some are stable up to 56 days at warmer/unrefrigerated temperatures

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